As an individual shopper, you can easily place your order through our Etsy Shop or Amazon Handmade listing—just click the links and explore!

For resellers: If you'd like to place a tax-free order, simply shoot me an email at Connie@ArtisanKraftwerks.com, and I’ll get back to you as soon as possible.

And of course, you can always reach out via our Contact Us page right here on the site. I'm happy to help with any questions or special requests!

Pricing is pretty similar between both stores, but here’s the difference: On my Etsy Shop, you can mix and match items to easily reach the ‘Free Shipping’ threshold. Amazon Handmade works a bit differently, so I’ve bundled most items there to make sure shipping stays free for you!

Amazon Handmade and Etsy handle all sales tax collection and remittance for orders placed on their platforms, so you don’t have to worry about a thing!

For my resellers: If you’re looking to make a tax-exempt purchase, you’ll need to provide us with a valid Resale Certificate (also called a resale license, reseller permit, or tax exemption certificate). This form allows your business to buy goods from me tax-free, since they’re intended for resale. It’s a simple process, and I'm here to help if you have any questions!

Your satisfaction means everything to me! Every item is thoughtfully crafted and carefully inspected before it reaches your hands, because I want you to love your purchase.

For retail shoppers, please refer to the return policy specific to the platform you ordered from (Etsy, Amazon Handmade, etc.), and they’ll help you resolve any issues.

Resellers, you can contact me directly, and I’ll personally work with you to make sure you’re completely satisfied with your order.

I'm committed to ensuring a smooth, enjoyable experience with every purchase!

Note: Custom orders, made just for you, will follow the terms of our Custom Order Contract.

We regularly use:

1. Red Cedar is a beautiful softwood known for it’s reddish hue. We use both rough and finished red cedar.

2. Whitewood a generic term for Pine, Spruce and similar species of white softwood.

3. Premium Douglas Fir is a strong wood with beautiful grain that accepts stain well.

4. Various other Hard, Soft and Exotic Woods are also used including Maple, White Oak, Red Oak, Wormy Maple, Curly Maple, Tigerwood, Wenge, Purple Heart, Walnut, Cherry and many others.

5. Treated Lumber may also be used for certain exterior items that have a stain or another type of protective coating. We will always let you know in the item description if treated lumber is used.

Your satisfaction is my top priority, and I get that every detail matters! Since each piece is made from natural wood, there will always be some unique variations in grain and color. This means your item will have its own distinct character, making it one-of-a-kind—just like you!

For custom orders, I love working on special requests. Want to see your custom piece before it ships? Just ask, and I’ll happily send you a picture of your unique creation.

I believe in being transparent and ensuring you’re thrilled with your purchase, knowing you’re receiving a handcrafted piece made with care and attention to every detail!

Feel free to reach out anytime! You can contact me through the Contact Us page right here on the website, or email me directly at Connie@ArtisanKraftwerks.com—I’ll respond as soon as I can.

Prefer to chat? Give me a call at 618-595-0142 to speak with me directly. I’m happy to answer any questions you might have!